Backup & Disaster Recovery · Colorado Springs
A backup nobody has restored from is a theory.
We design backups that survive ransomware, cover the Microsoft 365 data Microsoft does not back up for you, and prove they work by restoring from them on a schedule — with the recovery times written down before you need them.
Ransomware assumes it can reach your backups
Modern attacks look for the backup server first and encrypt it too. Your off-site copy is immutable, so it cannot be deleted or rewritten even with stolen admin credentials.
Microsoft 365 is your data, not theirs
Microsoft keeps the service running. Deleted mail, wiped SharePoint sites and encrypted OneDrive files are your problem after the retention window closes — usually days.
Restores get tested
We restore real files and a real server on a schedule, record how long it took, and send you the result. That is the only evidence that counts.
You know the numbers
How much work you would lose, and how long you would be down, agreed in advance for each system — not discovered on the worst morning of the year.
What gets backed up
- Microsoft 365 — Exchange mailboxes, OneDrive, SharePoint and Teams, to storage you control
- Servers — full image backups of physical and virtual servers, so a dead machine comes back as a machine, not as a pile of files
- Line-of-business applications and databases — backed up the way the vendor supports, which is rarely just copying the folder
- Workstations — where people keep local files that exist nowhere else
- Network device configurations — firewall, switch and access point configs, so a replacement device is minutes of work instead of a rebuild
- Off-site and immutable copies — a retained copy that cannot be altered or deleted inside its retention period
- Retention that matches your obligations — longer where CMMC, HIPAA or your insurer requires it
The plan, on one page
Every system gets two numbers: how much data you can afford to lose, and how long you can afford to be without it. Everything else — what you buy, where copies live, how often they run — follows from those. (Example targets; yours are set with you.)
| System | Data loss limit | Back online in | Copies | Last restore test |
|---|---|---|---|---|
| Microsoft 365 mail & files | 24 hours | 4 hours | Cloud + immutable | Passed |
| File & application server | 1 hour | 8 hours | Local + off-site | Passed |
| Accounting database | 1 hour | 4 hours | Local + off-site | Passed |
| Workstations | 24 hours | Next business day | Cloud | Passed |
Who does the work
Certified engineers — CCNP, MCSE, Security+ and ITIL — with enterprise network experience behind them.
The engineers who design the backup are the ones who would run the restore, which tends to concentrate the mind. Service-disabled veteran-owned, based in Colorado Springs, at published rates.
What you get
- A written recovery plan with agreed targets per system
- What is backed up, where each copy lives, and for how long
- Restore test results, dated
- Step-by-step recovery instructions, stored somewhere that survives the outage
- Credentials and ownership of the backup accounts
How it goes
What it costs
Design and implementation are quoted as a fixed scope. Backup itself is a subscription: a monthly cost that depends on how much data you keep and for how long. It is bought in your name, and on a managed IT plan we monitor it daily — with restores tested on Total Care.
After-hours recovery work is billed at $225/hour. Backup storage and software licensing are bought in your name and itemized before anything is ordered. See full pricing.
Frequently asked questions
We sync everything to OneDrive. Is that a backup?
No — sync copies your mistakes. Ransomware encrypts the local files and OneDrive faithfully syncs the encrypted versions up. Version history helps for a handful of files and becomes unworkable across tens of thousands. A backup is a separate copy, held somewhere the sync client cannot reach.
How long does a full restore actually take?
It depends on how much data there is and where the copy lives, which is exactly why we agree a target and then measure against it. A single mailbox or folder is usually minutes. A full server from an off-site copy is hours, and that number should be known before you need it, not discovered.
What does “immutable” mean in practice?
Within its retention period, the copy cannot be modified or deleted — not by us, not by you, and not by an attacker holding your administrator password. It is what stops a ransomware operator from destroying the backups before triggering the encryption.
Does this cover CMMC or HIPAA requirements?
It covers a substantial part. Both expect backups, tested recovery and retention you can evidence. The rest of the control set is separate work — see CMMC and HIPAA.
Can you take over backups our current provider set up?
Yes. We start by verifying what it really covers and running a restore. That first test is frequently the moment a business finds out a server, a database or all of Microsoft 365 was never in scope.
We think we are in the middle of an incident right now.
Call 719-451-1218 — answered day or night. Do not power off encrypted machines or start deleting anything until you have talked to someone; both can destroy evidence and recoverable data. After-hours work is billed at $225/hour.
Where we work
On site across the Front Range, and remote anywhere it makes more sense than a drive.
Colorado Springs
El Paso County
Teller County
Including Florissant, Woodland Park, Monument and Divide.
Get a backup & recovery estimate
Tell us how many people you have and what you are protecting. You will get a preliminary range in minutes.
Thanks — that is on its way.
Your preliminary estimate is being prepared and will arrive by email within a few minutes. If anything is urgent, call 719-451-1218 and you will reach us straight away.