Services & Pricing
Clear pricing, published up front.
Managed IT, cybersecurity, networking and AI integration for businesses that depend on their technology working. Every rate on this page is published, so you can budget before you talk to anyone. Projects are scoped and approved in writing before work starts, and the number you agree to is the number you are invoiced.
For small teams (1–10 users) who need reliable coverage without the extras.
- Remote monitoring & management
- Patch management
- Antivirus / endpoint protection oversight
- AI help desk included — 24/7 intake, triage and first-line fixes
- Engineer time billed at published rates when a person is needed
- Monthly system health report
5-user minimum · one-time onboarding fee applies
For growing businesses (10–50 users) that want full support, not just monitoring.
- Everything in Essentials
- Engineer phone & remote support, billed hourly at published rates
- Backup monitoring & recovery assistance
- Vendor coordination on your behalf
- Quarterly patch & security review
- Priority queue ahead of hourly clients
5-user minimum · also available per-device for server-heavy environments
For businesses that want a strategic IT partner, not just a support line.
- Everything in Business Core
- Proactive security hardening & assessments
- Backup & disaster recovery testing
- Monthly strategy call (virtual CIO)
- Quarterly AI workflow automation build
5-user minimum · best for businesses handling sensitive data or compliance requirements
Project & one-time work
Network cabling, cloud migrations, one-off security assessments, and similar project work are quoted separately at $175/hr during business hours ($225/hr after-hours), with a two-hour minimum on on-site visits, and remote work billed in 30-minute increments, approved in writing before any work starts. No surprise invoices.
AI integration builds
Custom chatbots, intake automation, and workflow AI — the same kind of automation that powers this site’s own instant estimate tool — priced by scope: a single workflow is a flat fee from $1,500, a department build runs $15,000 to $60,000, and redesigning how the whole company works starts at $75,000, after a paid discovery from $7,500. Model and API usage is an ongoing monthly cost, billed separately.
Which tier fits
- Essentials — you mainly need someone watching: patching, endpoint protection, and a queue that actually gets answered. Usually under ten users.
- Business Core — you want phone support, backups genuinely monitored, and someone else dealing with your vendors. Ten to fifty users. Most businesses land here.
- Total Care — you hold sensitive data or a compliance obligation and want strategy as well as support, including a monthly virtual CIO call.
Not sure? Tell us the user count and what is going wrong, and we will say which one we would put you on — including when that is the cheapest one.
What the monthly fee does not cover
Being specific about this now saves an awkward conversation in month two.
- Hardware and software licenses — quoted separately and approved before anything is bought.
- Project work — cabling, migrations, office moves and one-off assessments, quoted at $175/hour or as a fixed scope. Cabling typically runs $225–$350 per Cat6 drop — see the cabling price guide.
- Non-urgent after-hours work — $225/hour.
- One-time onboarding — a single fee at the start to document and stabilize what you already have.
All of it is agreed in writing before it happens. No surprise invoices.
Are these the exact prices I’d pay?
They’re accurate starting points. Your final price depends on user/device count, current environment, and any compliance requirements — ask us for a consultation and we will give you an exact number, no obligation.
What if I have more devices than employees?
Any tier can be priced per-device instead of per-user — common for environments with lots of servers, shared workstations, or network equipment relative to headcount. Mention this when you request your estimate.
Is there a long-term contract?
Managed IT plans run on a standard annual agreement, which is what lets us commit real resources — proactive work and a consistent point of contact — to your environment. Full terms are covered when you get your quote.
What’s not included in these prices?
New hardware/software purchases, major projects (cabling, migrations), and anything outside normal support are quoted separately and always approved in writing before work begins — never billed as a surprise.
I’m not sure which tier fits my business.
That’s normal — most people aren’t sure until they see their actual numbers. Ask us for a consultation or call and we’ll tell you plainly which tier fits, including if the honest answer is “you don’t need us yet.”
Who you are actually buying from
Certified engineering. CompTIA A+, Network+ and Security+, ITIL v3, plus former CCNP and MCSE.
Service-disabled veteran-owned, based in Colorado Springs and serving El Paso and Teller County.
Published rates and a written scope before anything starts, so you approve a number rather than a range.
Where we work
On site across the Front Range, and remote anywhere it makes more sense than a drive.
Colorado Springs
El Paso County
Teller County
Including Florissant, Woodland Park, Monument and Divide.
Get your exact number in minutes.
Published rates and a written scope before any work starts, or call and talk to a real person right now.